Education & Welfare

The Medical School has a comprehensive welfare system in place to deal with all student problems.

1. Phase One: Daily walk-in surgeries

In the first place we would advise you to seek help from your PDS tutor, however if you are unable to do this or would rather see one of the assistant faculty tutors at one of the daily walk-in surgeries, please follow the link below. Both pastoral and academic matters are discussed during these sessions and the weekly rota of surgery sessions is emailed to all students on Mondays.

For more info click here.

2. Phase Two/Three: Medical Student Advisor Scheme.

In year three (first year clinical) you will be assigned an advisor and expected to have four appointments over the course of this year. During years four and five you are expected to have at least one appointment each year with your advisor in order that they can track your progress, potentially write you a reference, and give advice on foundation year applications.

For more info click here.

3. Student Welfare Clinics

Daily (usually 9am – 12pm) at one of the three main sites. To book an appointment call 0207 679 0859 or 0207 472 6108 or email 
These clinics are run by the Faculty Tutor, Associate Faculty Tutor, and Sub-Deans for Student Welfare and are designed to offer a wide range of support from exceptional leave, interruptions of study, and financial difficulties to emotional and psychological help. Urgent appointments can be made the same morning although it is anticipated that the majority of slots will be pre-booked. Bookings should be made via Medical Student Administration either in person or by telephone.

For more info click here.

4. UCL Counselling service

This is a free and confidential service which provides support for all medical students.

For more info click here.

5. Harassment and Bullying

It is so widespread in with Medicine that many students just accept maltreatment at the hands of their seniors as a rite of passage.
If you even think that you might be being bullied click here.

6. UCLU Rights and Advice Centre

Click here.

7. The Medical School’s Whistle blowing policy

Click here.

8. Quality Assurance

If you have any serious or urgent concerns that cannot wait until the end of module feedback then please look at the Quality Assurance Unit page or e-mail

Fore more info click here.

9. Chaplain

The UCL Chaplain, the Reverend Charlotte Ballinger, offers Pastoral Care to all students, regardless of faith background or religious belief. She is available as a resource for any religious or spiritual issues. Support can be offered on personal matters, relationships and ethical decision-making, matters of social action and justice, and activity in the University and wider community. She can also provide information regarding local places of worship for all major faiths.

The Chaplain offers opportunities to engage in discussions regarding faith and ethical issues, takes groups to various lectures, debates and exhibits, and has a regular Wednesday lunch during term time to which all students are welcome. She is also available for prayer requests and concerns, and for those who wish to prepare for Baptism or Confirmation.

The Chaplain’s office, B32 is in the basement of the Medical School Building (entrance via the Rockefeller building on university Street).
She may be reached on 07525.234.382


Useful Links

Below are some links to student and external organisations for your interest

Medical Defense Union

Medical Protection Society

British Medical Association

Wesleyan Medical Sickness

Modernising Medical Careers (MMC NHS)